Romero Mexican Cookies is growing, and we’re looking for a part-time Operations Associate (up to 20 hours/week from September–December) to join our team. This is a chance to get hands-on experience in e-commerce, food production, and business operations at a fast-growing CPG startup.
About Romero Cookies
We’re a Latina-owned, small-batch cookie company rooted in four generations of Mexican-American baking tradition. Based in Denver, we ship nostalgic, fresh-baked cookies across the U.S. for celebrations, gifts, and cultural moments that matter.
As we scale, we need someone to help keep our operations running smoothly so we can keep delighting customers coast to coast.
Why This Role Matters
Operations Associates are the backbone of e-commerce startups. You’ll be at the center of our business, learning how orders, inventory, packaging, shipping, and customer service all come together.
This is an entry-level role — no prior e-commerce experience required. If you’re organized, eager to learn, and comfortable in a fast-paced environment, you’ll thrive here.
(Operations Associate will be part of helping a business, 4 generations in the making, be successful in ecommerce)
What You’ll Do
- Process online orders and keep track of inventory
- Communicate with customers about orders, shipping, and returns
- Support production and packaging (cookies + tins = joy!)
- Coordinate with suppliers and shipping partners
- Help refine processes as we grow (and teach others what you learn)
- Jump in where needed — startup style
What We’re Looking For
- A problem-solver who asks good questions
- Comfortable using basic tech tools (Google Suite, spreadsheets, online platforms)
- Detail-oriented — you notice when something feels “off”
- Flexible and adaptable when things change quickly
- High school diploma or equivalent; no prior experience required
What You’ll Gain
- Direct experience in CPG and e-commerce operations
- Hands-on training with modern tools and systems
- A close-up view of how a startup scales
- The chance to work alongside the founder and learn every part of the business
At Romero Cookies, we know mistakes happen in fast-moving environments. We practice “fail forward” — learning quickly, improving, and moving on.
FAQs
Do I need prior e-commerce experience?
Nope! Transferable skills from retail, food service, admin work, or volunteer roles count.
What’s it like working at a startup?
Expect variety, flexibility, and direct access to leadership. You’ll wear many hats — and you’ll learn fast.
What are the biggest challenges?
Balancing multiple tasks, handling seasonal spikes, and keeping quality high while moving quickly.
Apply Now
If you’re excited about cookies, culture, and learning how a small business runs, we’d love to hear from you.
👉 Send your resume and a short intro to sales@romerocookies.com
Or share this post with someone who’d be a great fit!
